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The 5 Steps to Relief with HFXTM:

Join the more than 100,000 people that have found relief from chronic pain with HFX over the last 10+ years.

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Frequently Asked Questions

What is Nevro HFX?
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Nevro is the manufacturer of HFX: a small FDA-approved device that works inside your body to quiet the pain signals, providing significant long-term relief from painful diabetic neuropathy & improving sleep, so you can get back to the life you love.1

Nevro HFX has been proven to safely treat chronic pain for over 10 years in over 100,000 patients by delivering mild electrical pulses to the nerves, interrupting the transmission of pain signals to the brain, thus reducing pain. The procedure is minimally invasive & outpatient, which means you go home the same day.

And now it’s FDA-approved for painful diabetic neuropathy in the lower limbs when conventional treatments aren’t working, or the side effects are overwhelming.

What are HFX-trained doctors?
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HFX-trained doctors are usually pain management specialists or neurologists that have been trained on the minimally invasive procedure to implant HFX and have frequent experience with HFX.

When your HFX Coach calls, they’ll help you find an HFX-trained doctor near you, or if you prefer, you can find one near you, here.

Over the last 10+ years, HFX has been proven to safely help more than 100,000 people with chronic pain.

And now it’s FDA-approved for painful diabetic neuropathy.

HFX is the most effective treatment for shooting, burning, pins and needles pain associated with diabetic neuropathy – providing ongoing relief when conventional treatments fall short.2

9 out of 10 people with painful diabetic neuropathy experienced substantial long-term pain relief & most people experienced improved feeling in their feet.1

HFX is a reversible & minimally invasive outpatient treatment that you can first try in a one-week temporary trial if your HFX-trained doctor agrees you’d be a good candidate after your consultation.

Is HFX covered by insurance?
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Yes, HFX is covered by all major insurance plans including Medicare and Medicare Supplemental plans.

Any specific plan questions related to coverage or costs vary based on specific plan benefits and can be discussed with an HFX-trained doctor along with any insurance coverage requirements during your initial consultation.

Where can I get this?
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While it looks like Nevro HFX may be able to help you, only an HFX-trained doctor can determine if you’re a good candidate by reviewing your medical history.

Nevro HFX is offered nationwide from thousands of HFX-trained doctors. These doctors are usually pain management providers.

When your HFX Coach calls, they’ll help you find an HFX-trained doctor near you, or if you prefer, you can find one near you, here.

Will HFX reduce my diabetic nerve pain?
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In a clinical study, patients who were treated with Nevro HFX experienced 80% average pain relief (going from an average pain score of 7.6 to 1.5) at 24 months.1

Most people also experienced improved feeling in their feet.1

Can I try HFX first?
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Yes!

You can try HFX in a temporary one-week trial and decide if it’s right for you.

Scheduling a consultation with an HFX-trained doctor is the first step before a temporary trial. Your HFX Coach can help. Look for their call or call them directly Monday – Friday, 9 am – 5 pm at: 1-844-331-1001.

How long does the trial period last?
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The trial period is typically about one week and usually no more than 14 days.

Timing depends on your response to the therapy and your doctor’s recommendation.

You can also discuss the trial with an HFX-trained doctor in your initial consultation.

Can I hear about results from real people?
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Yes.

“I can finally sleep at least a good eight hours. I don’t feel tired when I wake up in the morning. I feel like I’m ready to jump out of bed and take on the day.”

-Mindy, found relief with HFX for her painful diabetic neuropathy.

Click here to read more patient stories.

Can I talk to someone to learn more?
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1. Your dedicated HFX Coach will be with you along the way to answer questions you may have, connect you with a local HFX-trained doctor, and provide you with ongoing support.

You can call 1-844-331-1001 and leave a message with the best phone number & time to reach you (Monday – Friday, 9 am – 5 pm), and they will call you back at the requested time.

2. You can also watch an on-demand webinar + Q&A with an HFX-trained doctor, and/or sign-up for the next live event: here.

How do I know HFX is working?
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You will be involved every step of the way, giving your doctor feedback, and making sure HFX is programmed to meet your needs.

Following the procedure, your Nevro HFX Care Team will create a personalized plan to fine-tune your relief with HFX.

Will I feel HFX?
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No. Unlike other devices, Nevro’s HFX 10 kHz Therapy does not create a tingling sensation, known as paresthesia.

You may have some procedural pain, but this should subside within 1 or 2 days.

What if I miss your call, or I didn’t provide my phone number, or the phone number I’d like to be called on?
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Not to worry! You can call 1-844-331-1001 and leave a message with the best phone number & time to reach you (Monday – Friday, 9 am – 5 pm), and the Nevro HFX Care Team will call you back at the requested time.

What if I don’t need help from an HFX Coach?

You can find an HFX-trained doctor near you by visiting: www.HFXforPDN.com/Find-a-Physician/

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Still having questions?

Finding answers is easy.

Our HFX Coaches are available to answer your questions about Nevro HFX. Connect with us today.

1-844-331-1001
Monday - Friday
9:00 am to 5:00pm